Customer Service Officer (Banking)/Fresh Diploma Graduates are welcome to apply

apartmentHelius Technologies placeChangi scheduleFull-time calendar_month 

Customer Service Officer (Banking)

Position: Customer Service Officer (Banking Sector)

Location: Jurong or Changi depending on preferred location and proximity from residence

Work Timings: Rotational Shifts : Morning and Afternoon shifts

Afternoon Shifts: 1 pm to 10 pm or 2 pm to 11 pm or 3 pm to 12 pm ( 1 week day off and 1 weekend off )

Job Requirements:
  1. Comfortable with using computer applications and tools.
  2. Background in customer-facing roles (front or backend) is preferred.
Job Role and Responsibilities:
  • Achieve set Customer Center targets (KPIs) while upholding service quality.
  • Ensure accuracy and compliance for customer requests.
  • Promote the Bank's products and services through cross-selling.
  • Assist customers in transitioning to the Bank's digital platform based on their preferences.
  • Assist Operations in managing customer requests and transactional follow-ups.
  • On the job training will be provided.
Thanks, and Best Regards
Karanam Vijaya Kiran
(EA Registration no: R1443178)
Recruitment Manager
Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

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