#SGunited Jobs Service Desk Engineer/Technical Support Engineer - Bukit Merah
ITCAN PTE. LIMITED Bukit Merah Full-time
providing 1st line technical support to customers – taking enquiries by phone and email
- dealing with problems for hardware, such as servers, computers and printers, and software programs
- asking questions about the problem and explaining possible solutions
- dealing with common or basic technical issues such as resetting passwords
- using automated diagnostic programs to solve network problems
- updating knowledge bases with details of common problems which customers can view online
- using helpdesk software to log calls with descriptions of issues, progress and solutions
- passing calls to a team of 2nd line support analysts if the problem is more complex
- arranging for a technician to visit the customer if a problem can’t be solved over the phone or by email.
Innovax Systems Pte Ltd.Bukit Merah
government agencies and Fortune 500 organizations in the Asia Pacific region.
We are currently seeking Technical Support Engineer, based in Singapore to join our team as we expand our operations in the region. You will work with a passionate team...
ITCAN PTE. LIMITEDToa Payoh, 7 km from Bukit Merah
providing 1st line technical support to customers – taking enquiries by phone and email
• dealing with problems for hardware, such as servers, computers and printers, and software programs
• asking questions about the problem and explaining...
Singapore River, 2 km from Bukit Merah
About Us
We are an innovative robotics company dedicated to revolutionizing automation in commercial and consumer markets. We are looking for a skilled and customer-focused Robotics After-Sales & Technical Support Engineer to join our team...