Toa Payoh - Senior Account Manager
We truly believe that each project we design is unique and driven by one objective: creating a stronger and deeper connection with customers that goes beyond aesthetics.
Simply, ielo design boosts its clients’ business results by optimising customer experience through all physical and digital touch-points.
ielo design in Singapore is looking for an account manager to assist the Client Director in managing retail and communication projects, build the prospection plan and tools. The successful candidate must be an approachable team player and be open-minded, interested in the design world
He/she will work along with big retailers/FMCG/Health and F&B brands on creative and innovative solutions in the store environment. Candidates should be able to efficiently and creatively contribute to an ambitious growth agenda.
Managing and delivering day-to-day operational requirements of Clients on all projects
Content creation & copywriting
Mentoring a team of junior PM & account Manager
Review the quoality of deliverables
Managing one key account and oversee all projects
Proposing analysis of trends, Market research, benchmark on competition reports
Assisting the creative team by synthesizing useful insights from different sources in consolidated presentations
Participating in the design thinking approach and in the creation of inspirational design presentation to translate our work
An ability to speak French would be a plus as a lot of our clients are French, based in France
Owns the briefing process
Managing development, negotiation, evaluation and recommendation of creative proposals
Creating and maintaining project schedules to proactively identify risks and track milestones
Ensure maintenance of agreements and organize documentation at all times
Does regular competitive evaluation
Foster great working relationships internally and externally