Executive, Retail Operation - Toa Payoh
PUMA SOUTH EAST ASIA PTE. LTD. Toa Payoh Full-time
Task 1: Back Office Administration
- Create a routine to process invoices & purchase orders, and obtain approval & signatures for all retail functional tasks, and job services provided by third parties/vendors.
- Coordinate with Retail VM, Project, Merchandising, Training & Operations team to supply retail services & works, ensure plan & executive effectively.
- Handle & settle all post services & works including payment, follow-up works & service schedules.
- Ensure sufficient supply in retail supply, stationery, and essential items, constantly place orders to store in office’s storage,e and forecast for long-term usage.
- File & keep tracking all retail store documents, invoices, service records, store rosters, performance reports &, etc in the proper manner
- Handle calls from external parties, customer feedback, cross cross-department communications effectively, ensure reach out & to executives within the stakeholders/ person in charge.
- Compile store end-of-month report & cross-check every single remuneration/entitlement and coordinate with the P&O team for store team wages.
- Compile store documents & submission reports every end of the month, cross-check & store properly.
- Collect store team rosters before every month's end and submit them to the Retail Ops Manager for cross-checking & approval.
- Supply retail supplies, essential items & stationeries to stores upon request from the store team, control & manage every single request to ensure cost efficiency.
- Provide services & arrange consumable items to store upon Retail Ops Manager approval.
- Inter-communications with cross departments for equipment & services support for store team.
- Handle deliveries of documents & essential items to store team, landlords & vendors.
- Performs other duties as required or assigned.
- Arrange meetings & appointment requirements based on the Retail Ops Manager & Retail Area Manager's request, and assist in minutes upon request.
- Constantly assist Retail Ops Manager & Retail Area Managers in engagements with vendors & service providers, complete price comparisons & related tasks within time frames.
- Compiles daily, weekly, monthly, or annual reports from POS, external web portals, service provider portals & back-end systems upon request.
- Keeping a safe & healthy environment in work places, meeting rooms & store rooms, measuring safety & health SOPs, and compliances & rectifying whenever needed.
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