Guest Service Associate/Executive| Customer Service (Sentosa, rotating shift) - Bukit Merah - ref. x04235719

apartmentRecruit Fast Pte. Ltd. placeBukit Merah scheduleFull-time calendar_month 
Working location: Sentosa
  • Working hours:
44 hours per week, 5 days work week inclusive PH/weekends and 2 days off together.

3 shifts (Rotating)

AM shift : 7am to 4pm
PM shift: 1pm to 10pm

Late shift: 10pm to 7am

Meals and uniforms provided

Job Responsibilities:

  • Provide professional and courteous service to guests, effectively addressing any complaints, requests, or inquiries.
  • Coordinate with Concierge, Reception, and the Front Office Cashier regarding guest arrivals and departures.
  • Proactively engage with guests through courtesy calls and offer assistance as needed.
  • Ensure efficient and respectful handling of baggage, transport arrangements, and general inquiries.
  • Undertake other reasonable duties as assigned to ensure a seamless guest experience.
Requirements
  • Minimum completion of PSLE or its equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communication skills.
  • Customer-Service oriented
  • Those without experience are welcome to apply.
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