[ref. g56900922] Operations Executive

Aedge Holdings Pte Ltd is hiring a Full time Operations Executive role in Ang Mo Kio, Singapore. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Friday: Morning, Afternoon
• Saturday: Morning, Afternoon
• Sunday: Morning, Afternoon
• 1 year of relevant work experience required for this role
• Expected salary: $2,500 - $4,000 per month

You’ll need to be organized, meticulous, self-motivated, and resourceful.

Responsibilities:

• Handle day-to-day operational tasks including routine site visits, deployment schedules & duty rosters, handling client inquiries, onboarding, interviews, etc to ensure operational smoothness and efficiency.
• Leading and managing the team of general workers.
• Respond and coordinate in emergency situations such as short manpower, client complaints, conflicts, etc.
• Attends regular meetings with clients, vendors, and internal staff if needed
• Ensure timely submission of reports & claims and issuing property items.
• Planning, coordinating schedules, and monitoring of deployment sheet.
• Adherence to Standard Operating Procedures, and providing good customer service.
• Handling inquiries from our clients, visitors, vendors and resolving issues effectively;
• Building and maintaining positive relationships with vendors, internal and external stakeholders to enhance the firm’s reputation and business opportunities;
• Supervise and assess the work performance of the general workers on a daily deployment basis, to ensure the service delivery of operational needs is in accordance with the contractual requirement.
• Work closely with the Operations Manager for overall direction, coordination, and implementation of operation projects side.
• Collaboration with the Operational team and HR team, to gather necessary information, resolve any discrepancies, and ensure timely and accurate reporting.
• Responsive to calls and emails from team members, clients, vendors, etc.
• Any other jobs assigned

Requirements:

• Minimum 'O' or 'N' Level / ITE / Diploma in Business Administration or relevant field.
• At least 1-3 years of experience in customer service, operations, business support, or relevant fields.
• Proficient in Microsoft Office such as Word, Excel, PowerPoint, Outlook, etc.
• Ability to work independently in a fast-paced environment and manage multiple tasks simultaneously.
• Good communication skills to interact with clients and team members.
• Interpersonal skills to engage stakeholders of different levels
• Team player to support management and reporters
• Willing to work on weekends and public holidays.

Due to the high rate of application, we regret to inform you that only shortlisted candidates will be contacted by our HR.