Business development manager - Geylang

A Business Development Manager, or Business Development Executive, is responsible for overseeing the implementation of business objectives among their company’s sales, marketing and business development professionals. Their duties include comparing current sales numbers to desired quotas, delegating sales and marketing tasks among team members and meeting with upper management to discuss their progress.

Business Development Manager duties and responsibilities

The following are some of the important duties of a Business Development Manager:

• Maintain current client relationship and identifying areas for potential clients
• Contacting potential clients to establish a business relationship and meet with them
• Develop new sales areas and improving sales through various methods
• Research the latest in the business industry and creating new opportunities to expand business
• Collaborate with sales and design team to ensure requirements are met, such as sales numbers and profit goals
• Train junior salespeople to improve sales goals and meet expectations
• Strong understanding of company products or services as well as business position and competition to keep business competitive
• Collaborate with key account managers to identify new business and grow relationships that assist in revenue generation within assigned verticals
• Develop co-created solutions with customers to enhance offering and competitiveness
• Develop intervention strategies to mitigate gaps in delivery of logistics services
• Develop risk mitigation plan
• Develop sales performance metrics based on organisation service prices and cost structure approach
• Develop vertical business plans to grow the markets of vertical sectors
• Drive customer attraction and retention strategy to improve customer loyalty
• Engage customers in exploring solutions that address their needs
• Manage teams in the workplace
• Monitor lapses in delivery of logistics services to customers
• Optimise use of allocated resources within business activities
• Review customer needs to enhance offering and competitiveness
• Review sales performance metrics to enhance sales outcomes
• Review sales proposals or tender documents
• Shape sales effectiveness

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills