IT Operations Executive (Monitor and Manage HRM software applications) DP22

apartmentTrust Recruit placeKallang scheduleFull-time calendar_month 
As an IT Operations Executive, you will play a critical role in ensuring the smooth and efficient operation for the Company's HRM system. You will be responsible for maintaining system stability, security, and performance, ensuring minimal disruption to the business.

Your work will directly impact the quality of the company's HRM software services.

Responsibilities

Software Operations & Maintenance
  • Monitor and manage HRM software applications.
  • Ensure the smooth functioning of software systems with minimal downtime.
  • Troubleshoot software-related issues and coordinate resolutions.
System Optimization & Process Improvement
  • Analyze software performance and suggest improvements.
  • Automate routine tasks to enhance efficiency.
  • Implement best practices for operations and software management.
Security & Compliance
  • Ensure data security and compliance with industry standards.
  • Conduct regular system audits and risk assessments.
  • Coordinate with cybersecurity teams to address vulnerabilities.
Collaboration & Support
  • Work closely with development and support teams.
  • Provide training and technical support to users.
  • Act as a liaison between business teams and operations.
  • Handle clients’ query.
  • Ensure the project completed on time.
Reporting & Documentation
  • Maintain records of system performance and incidents.
  • Prepare reports on operations and software efficiency.
  • Document standard operating procedures (SOPs).
Requirements
  • Bachelor's degree in Computer Science, IT, or a related field.
  • 3+ years of experience in IT operations or software support
  • Proficiency in IT systems, databases, and cloud platforms.
  • Experience with software deployment, monitoring, and maintenance.
  • Knowledge of cybersecurity best practices.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

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