Hotel front desk executive | 5 days work week | from $2750++ - Bukit Merah

LOOKING FOR HOTEL FRONT DESK EXECUTIVES!

As a Hotel Front Desk Executive, you will be the first point of contact for our guests, responsible for ensuring a welcoming atmosphere and efficient operations. Your role will involve managing check-ins/check-outs, handling guest inquiries, and maintaining accurate records while upholding high standards of professionalism and service.

Job Description

Customer Service:

• Greet guests warmly; handle check-ins/check-outs smoothly.
• Know room types, rates, and hotel info.
• Assist with inquiries and requests; manage cash float and reports.

Professionalism:

• Maintain good grooming and hygiene.
• Handle reservations outside office hours.
• Perform additional tasks as needed.
• Keep all information confidential and follow data protection laws.

Technical and Safety:

• Use hotel systems and key encoding.
• Know fire procedures and security measures.
• Follow safety and health policies.

Role Requirements:

• No hotel experience required
• Have customer service experience is an advantage
• Well-groomed and possesses a cheerful disposition
• Calm, efficient, and able to work well under pressure
• Excellent inter-personal and communication skills
• Able to work on rotational shifts, weekends and public holidays

Join Our Team as a Hotel Front Desk Executive – Where Every Guest Experience Starts with You!

Sarah Chee (R24123446)

Hey Rocket Pte Ltd (EA 21C0816)