Hotel front desk executive | 5 days work week | from $2750++ - Bukit Merah

apartmentHey Rocket placeBukit Merah scheduleFull-time calendar_month 

LOOKING FOR HOTEL FRONT DESK EXECUTIVES!

As a Hotel Front Desk Executive, you will be the first point of contact for our guests, responsible for ensuring a welcoming atmosphere and efficient operations. Your role will involve managing check-ins/check-outs, handling guest inquiries, and maintaining accurate records while upholding high standards of professionalism and service.

Job Description

Customer Service:

  • Greet guests warmly; handle check-ins/check-outs smoothly.
  • Know room types, rates, and hotel info.
  • Assist with inquiries and requests; manage cash float and reports.

Professionalism:

  • Maintain good grooming and hygiene.
  • Handle reservations outside office hours.
  • Perform additional tasks as needed.
  • Keep all information confidential and follow data protection laws.

Technical and Safety:

  • Use hotel systems and key encoding.
  • Know fire procedures and security measures.
  • Follow safety and health policies.

Role Requirements:

  • No hotel experience required
  • Have customer service experience is an advantage
  • Well-groomed and possesses a cheerful disposition
  • Calm, efficient, and able to work well under pressure
  • Excellent inter-personal and communication skills
  • Able to work on rotational shifts, weekends and public holidays

Join Our Team as a Hotel Front Desk Executive – Where Every Guest Experience Starts with You!

Sarah Chee (R24123446)

Hey Rocket Pte Ltd (EA 21C0816)

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