Customer Service Executive (Automotive Industry) -JD 1343 - RK Recruitment Pte Ltd
RK Recruitment Pte. Ltd. Changi Full-time
Job Info:
- Salary : Basic from $2600 - $3000 + Incentive + VB
- Working Hours: Monday - Friday: 8:30am to 5:30 pm; Alternate Saturday: 8:30am - 12:30pm
- Location: Changi South (Company Transport at Tanah Merah MRT)
Job Scope:
- Represent the Company professionally as the front-line contact
- Identify and address customers’ needs by offering technical advice
- Collaborate with internal and external stakeholders, such as customers, contractors, and workshops
- Prepare quotations, debit notes, credit notes, and raise work orders, material requisitions, and invoices
- Recommend service contracts to customers
- Coordinate job orders with workshops and contractors
- Communicate with controllers and contractors regarding service/repair quality and pricing
- Update customers on service/repair schedules and vehicle collection
- Conduct basic investigations into customer complaints and propose solutions within guidelines
- Collect payments
- Perform additional duties as assigned by Supervisors
Requirements:
- Possesses problem solving ability and customer centric mindset
- Minimum NTC Automotive Technology, Preferably fresh Technical Engineer Diploma (Land Transport)
- Proficient with Microsoft Word and Excel
- At least 2 -3 years of experience in customer service related activities or relevant skills in automotive repairs industries
- Familiar with Maximo system advantageous
Please submit your updated resume by using the APPLY NOW BUTTON
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.
We regret to inform that only shortlisted candidates would be notified
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280Chou Jia Hooi | EA Personnel No.: R23115147
Search PersonnelChangi
Position : Customer Service Executive (Shipping/Air Freight)- ALL WELCOME
• Location : Airport Cargo Road - Bus nearby
• Working hours : 5 days a week, Monday - Friday, 9.00 am - 6.00 pm
• Salary (commensurate with experience) : Up to $3400...
HAPPY TRAIN PTE. LTD.Pasir Ris, 5 km from Changi
in registration process.
• Communicate and coordinate with parents with prompt follow-up with closure for all enquiries.
• Maintain and update student database.
• Follow-up with new sign-ups and potential customers.
• Responsible for day to day operations...
Absolute Kinetics Consultancy Pte LtdGeylang, 14 km from Changi
About the role
We are seeking a highly motivated and customer-focused Customer Service Executive to join our team at Absolute Kinetics Consultancy Pte Ltd. As a Customer Service Executive, you will be the first point of contact for our clients...