Assistant Manager (Service Operation & Quality), Facilities Management - Toa Payoh - ref. i60825415

apartmentRECRUIT EXPRESS PTE LTD placeToa Payoh descriptionPermanent calendar_month 

Key Responsibilities and Duties

Contract Administration & Management:

  • Lead contract management discussion, monitor contract milestones and renew contract upon expiries.
  • Review and identify contractual issues against contract terms and propose for negotiation and amendment.
  • Oversees and manage Service Level Agreement of Service Providers, ensuring it meets contractual performance and perform payment milestones. To take appropriate actions for non-conformance results.
  • Manage existing service and maintenance contracts under Facilities Management.
  • Assist HOD to formulate strategies for contract administration and management.
  • Expected to work with ALPS, finance, legal and etc department on developing of service contracts.

Cost Control and Procurement:

  • To manage and provide regular update on expenditure for FM
  • Work with ALPS and support FM on procurement matter and processes.
  • To assist HOD to manage FM OPEX and CAPEX Budget
  • To oversees and management of utilities. To work with key stakeholders and provide updates to management regularly.
  • To support and participate in RFP/RFQ

Quality Assurance:

  • Assist HOD in formulating new FM QA policies, strategies and objectives in compliance with regulatory requirements
  • Manage and oversee all FM QA related activities and ensure proper documentation
  • Investigate non-conformances and review the effectiveness of corrective and preventive actions.
  • FM rep for Internal Quality Auditor.
  • Conduct quality system audits

FM Operations:

  • Oversee the central management and documentation of Work Instruction, FM Policy, House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset, licensing & certification records. Expected to work with along FM system lead to update documentation, where applicable.
  • FM rep for Workplace Safety & Health Champion and Business Continuity Planning
  • Assist HOD is organising and managing FM training roadmap.
  • Oversee FM office administrative support
Job Requirement
  • Degree in Building, Property Management, Facilities Management, or equivalent with at least 4-5 years of related working experience or (Diploma with at least 7 years) in similar portfolio for Assistant Manager role.
  • Degree in Building, Property Management, Facilities Management, or equivalent with at least 6-8 years of related working experience or (Diploma with at least 10 years) in similar portfolio for Manager role.
  • Prior working experience in healthcare setting will be an advantage.
  • Prior experience in management of service provider contracts will be an advantage.
  • Familiar and experience with public sector procurement governance and processes.
  • Knowledge in mechanical & electrical maintenance and operations works.
  • Ability to organize, plan and manage facilities operation, project management works.
  • Meticulous and organized worker with good follow-through.
  • Excellent verbal and written communication skills and inter-personnel skills with the ability to communicate effectively across all levels and function well in a team.
  • Able to adapt and thrive in a dynamic working environment.
  • Creative, proactive and problem-solving attitude.
Esther Lim Suk Hui (R1872808)
Recruit Express Pte Ltd

Company Reg. No. 199601303W

apartmentNational University of SingaporeplaceToa Payoh
Lead in the planning & management of lift and mechanical systems, including system upgrade/renewal projects and service contract management  •  Support operations of campus facilities, including site inspections, meetings, and coordination...
apartmentRECRUIT EXPRESS PTE LTDplaceGeylang, 4 km from Toa Payoh
and maintenance contracts under Facilities Management.  •  Assist HOD to formulate strategies for contract administration and management.  •  Expected to work with ALPS, finance, legal and etc department on developing of service contracts. Cost Control...
apartmentNational University of SingaporeplaceToa Payoh
and facilities life-cycle costing.  •  Oversee administrative processes in the Facilities Management System to ensure service level is met.  •  Lead in facilities renewal projects, including addition & alteration works.  •  Manage contracts and procurement of relevant...