IT Technician - Toa Payoh

placeToa Payoh scheduleFull-time calendar_month15/4/25

Roles & Responsibilities

Provide technical support to end users on Desktops, Laptops, Printers, and Smartphones.
Troubleshoot hardware-related issues and replace parts if needed.
Troubleshoot software-related issues and apply fixes.
Provide corrective maintenance to systems such as card access, CCTV, security, network, and server systems.
Perform Install, Move, Add, and Change activities.
Work with team members in completing job assignments.
Follow processes to attend assigned jobs and escalate issues.
Arrange onboarding and offboarding of users.

Any other tasks as assigned by management.

Requirements
Strong technical skills in troubleshooting issues related to IT products.
At least 1 year of experience with end-user support.
Strong technical skills in Microsoft Windows operating systems and business productivity applications (i.e., MS Office).
Collaboration experience, including knowledge of remote control of PCs.
Able to work independently.
Fluency in both written and spoken English.
Able to go onsite and provide support as required.
Ability to resolve IT issues at outlets in shopping malls (Orchard area).

Salary will be commensurate with experience.

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