Cash Management - Account Opening Officer - Geylang
E.SUN COMMERCIAL BANK, LTD. Geylang Permanent
Main job description
- Review and Process Documents for Account Opening
- Evaluate and approve necessary documentation for the creation of new accounts.
- Ensure all documentation meets internal and external regulatory standards.
- Perform Account Maintenance Activities
- Client Communication: Engage with clients to address their queries and needs.
- Suitability: Ensure investment products and services align with the client’s profile and objectives.
- Tax Forms Processing: Manage and process necessary tax documentation for clients.
- Verification of Client Data
- KYC (Know Your Customer): Conduct thorough KYC checks to confirm client identity and legitimacy.
- Customer Due Diligence (CDD): Perform standard due diligence to assess potential risks associated with clients.
- Enhanced Due Diligence (EDD): Conduct in-depth analysis for higher-risk clients to ensure compliance with regulatory standards.
- Perform Adverse News Search
- Investigate and assess any negative information about clients through media and other sources.
- Analyze findings and determine any necessary actions or escalations.
- Liaison with Customers and Relationship Managers
- Communicate and coordinate with clients for document submissions.
- Support both local and overseas Relationship Managers to facilitate smooth client interactions and documentation processes.
- Client File Management
- Ensure all client files are accurately stored, organized, and maintained.
- Adhere to data protection and confidentiality regulations.
- Report Preparation for Management
- Compile and prepare various reports for management review.
- Include monthly statistics, identify any irregularities, and provide insights or recommendations.
- Participation in Regulatory and Process Improvement Projects
- Engage in projects related to regulatory changes, process improvements, remediation activities, and audits.
- Ensure compliance with new regulations and enhance operational efficiency.
- Ad-hoc Duties
- Undertake additional tasks as needed to support the team and business operations.
- Excellent Team Player with Strong Interpersonal and Communication Skills
- Demonstrates the ability to work effectively within a team.
- Possesses strong interpersonal skills to collaborate with internal and external stakeholders.
- Can build and maintain positive working relationships across different departments and with clients.
- Proficient in Bilingual Communication
- Exhibits excellent communication skills in both English and Mandarin.
- Able to prepare clear and professional email correspondence.
- Capable of creating periodic reports in both languages, catering to overseas branches and HQ in Taiwan.
- Committed and Meticulous with Attention to Detail
- Shows a high level of commitment to their role.
- Possesses a meticulous nature, ensuring all work is done with precision.
- Maintains a keen eye for detail, crucial for document review, data verification, and compliance tasks.
- Proactive Problem Solver and Liaison
- Takes initiative in identifying and solving problems.
- Actively liaises with team members across different subsidiaries.
- Follows up on tasks and issues to ensure timely resolution and progress.
- Awareness of Risk Controls and Regulatory Requirements
- Understands and adheres to risk control measures.
- Knowledgeable about local and overseas market practices.
- Stays informed on relevant regulatory requirements to ensure compliance in all activities.
- Ability to Participate in Ad-hoc Projects
- Flexible and adaptable to take on additional tasks as needed.
- Capable of contributing effectively to various projects, even those that arise unexpectedly.
- Brings value to project teams through relevant expertise and a collaborative approach.
- Language proficiency in reading and communicating
- Team player
- Outgoing personality
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• Communicate and coordinate with clients for document submissions.
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