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Senior Customer Service Officer, Whitesands

apartmentFrasers Property Limited placeSingapore scheduleFull-time calendar_month 

Job Summary

To provide customer service at Causeway Point, such as answering shoppers' enquiries, processing gift redemptions, and partner redemptions.

Job Description
  • Provide excellent customer service to internal and external customers.
  • Assist in the execution of shopping mall’s promotion and redemption programmes.
  • Handle all customers’ enquiries and provide assistance
  • Ensure that the redemption process during the advertising and promotion campaign period is carried out properly
  • Provide administrative support to the Management Office whenever necessary
Key Qualification
  • Customer centric personality and positive attitude
  • Prior Customer Service Officer experience in retail mall will be highly preferred
  • Good communication skills
  • Able to work retail hours and shift work
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