Inside Sales

Job Description:

• Conduct outbound prospecting to generate new leads via phone, email, and other communication channels.
• Research and identify potential leads and target markets using various tools, databases, and online resources.
• Qualify leads based on predefined criteria and pass them to the sales team for follow-up and conversion.
• Maintain and update the customer relationship management (CRM) system with accurate information and lead statuses.
• Develop and maintain a strong understanding of the company’s products, services, and value proposition.
• Build rapport with leads through consistent follow-up and personalized communication.
• Assist in setting up meetings or demos for sales representatives.
• Track and report on lead generation efforts and conversion metrics.
• Meet or exceed monthly and quarterly lead generation targets and KPIs.

Job Entry Requirements:

• Written and spoken proficiency in English
• No experience is required. Training will be provided
• Eye for detail and interpersonal skills is a must, even when working under tight schedules and pressure
• Day-to-day work will require confident use of the standard Microsoft Word, Excel and PowerPoint