Product Technical Support Engineer - Choa Chu Kang
YT AUTOMATION SINGAPORE PTE. LTD. Choa Chu Kang Full-time
The role of Product Technical Support Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.
Job Responsibilities:
- Provide pre-sales support and post sales application and sales support by analyzing and recommending solutions to meet customer’s needs.
- Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
- Documentation and recording of all service, support and application activities
- Conduct product training and demonstration to customers
- Work closely with sales team to maintain existing customers’ relationship.
- Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
- Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
- Value-add to customers’ needs and strengthen relationships with them.
Sheng Siong GroupWoodlands, 7 km from Choa Chu Kang
Job Description
• Provide technical support to end-users, resolving hardware and software issues efficiently.
• Prepare technical report on support issues, including feedback, analysis, and recommendations for improvement.
• Maintain...
YT AUTOMATION SINGAPORE PTE. LTD.Bukit Batok, 3 km from Choa Chu Kang
The role of Product Technical Support Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia...
Rrecruiter Pte. Ltd.Woodlands, 7 km from Choa Chu Kang
Job Title: Technical Support Engineer
Industry: MNC company in Semiconductor / Wafer Inspection Systems
Benefits: Basic + Allowance + AWS + Bonus + OT
Job Description:
We are looking for a Technical Support Engineer to join our dynamic team...