*NEW* 1 Year Academic Management and Operations Manager (Undergraduate Programmes) -West ($5000-$6000) #NJE - Geylang

Support Student Management Processes:

• Tracking course completion and progression of students and ensure accurate student records
• Support students with special educational needs and handle ad-hoc requests as directed
• Provide assistance in academic advisory activities, including coordination with students, faculty and administrative staff

• Maintain accurate programme information and ensure accessibility for students and faculty.
• Process and track enrolment and withdrawal requests and update records accurately.
• Assist in class and assessment scheduling, course registration and related administrative matters.
• Assist in managing teaching and learning resources such as setting up NTULearn and booking teaching venues and other logistical support.
• Support inbound and outbound student exchange programmes
• Assist in assessment result review and submission, ensuring data accuracy.
• Provide secretarial support for meetings and decisions.
• Assist in managing and executing Student Feedback on Teaching (SFT) and course evaluation processes.

Support Team Coordination and Administration:

• Maintain the team calendar and rosters, including leave applications and event duties.
• Manage and maintain the team’s repository for information and Standard Operating Procedures (SOPs) for easy access and retrieval

Support Management of Projects and Initiatives:

• Provide administrative and logistical support and coordination for events, programmes, projects, and initiatives
• Support outreach Instructors, Fellows, Student engagement and development events and activities
• Perform any other ad-hoc duties as assigned by the Lead or Senior Management

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

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