Retail Associate (Sports)

As a Retail Associate, you are responsible for ensuring the efficient day-to-day running of the retail shop, delivering excellent customer service, and maintaining operational excellence.

Key Responsibilities:

• Supervise daily operations of the store to ensure smooth and efficient functioning.
• Lead and motivate the retail team to achieve sales targets and deliver excellent customer service.
• Monitor and manage staff performance, including scheduling, training, and providing constructive feedback.
• Ensure the store is well-stocked and visually appealing by maintaining proper inventory and merchandising standards.
• Ensure the store is clean, organized, and presentable at all times, including maintaining retail housekeeping standards.
• Monitor and reduce inventory shrinkage by properly handling merchandise and conducting regular stock checks.
• Handle customer inquiries, complaints, and issues promptly and professionally.
• Monitor sales trends and report on store performance to management.
• Ensure compliance with company policies, procedures, and health and safety standards.
• Assist with opening and closing duties, including cash handling and securing the store.
• Undertake any other duties and responsibilities as assigned by the management to support the smooth running of the store.

Requirements:

• Proven experience in a retail environment, preferably in a supervisory or team leader role.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Good problem-solving skills and attention to detail.
• Basic understanding of sales performance metrics.
• Proficiency in using POS systems
• Preference for candidates who are active and have a passion for sports.