Assistant Operations Manager (Retail) | $6k | Hair/Beauty - Bukit Merah

apartmentMTC Consulting Pte. Ltd. placeBukit Merah scheduleFull-time calendar_month 

Well-known hair/beauty & wellness brand

  • Basic from $4500 to $6,000 + Commission
  • Location: Multiple outlets
Responsibilities
  • Conduct personal sales consultations to contribute to outlet sales.
  • Ensure outlet operations comply with SOPs (e.g., POS, P&L, staff management) through coordination with the assigned Outlet Branch Manager.
  • Manage and resolve disputes related to sales issues in outlets.
  • Maintain customer satisfaction and address customer complaints effectively.
  • Enhance sales performance by providing continuous training and coaching to existing staff.
  • Support ongoing staff learning and development.
Requirements
  • Min. 2 years of experience in operations management.
  • Proven personal sales experience in the beauty and wellness industry.
  • Fluent in Mandarin & English to liaise with Mandarin-speaking customers.
  • Strong leadership and team management skills.
  • Ability to handle customer service and resolve complaints.
  • Experience in staff training and development.
  • Familiar with SOPs, P&L, and outlet management.

For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [email protected]

**Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R24123733 | Chen Yit Keat

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