AVP - Data Center Services (DCS) Planning & Governance Specialist - Choa Chu Kang

1. AVP - Data Center Services (DCS) Planning & Governance Specialist – onsite

Process Governance:

• Establish, document, and maintain robust service delivery processes.
• Ensure compliance with all relevant internal and external policies, procedures, and regulations.
• Conduct regular process reviews and audits to identify and mitigate risks.
• Develop and implement process improvement initiatives to optimize service delivery.

Risk Management:

• Identify, assess, and mitigate operational resiliency, compliance, and reputational risks associated with DCS services.
• Develop and maintain a risk register for DCS services.
• Ensure appropriate controls are in place to manage identified risks.
• Support regular DCS systems risk assessments, compliance audits and reviews.
• Advise DCS System PIC on policies, procedure, regulatory changes and their impact on DCS services.

Budgeting & Financial Management:

• Develop and manage the DCS service budget.
• Monitor and control service costs to ensure they are within budget.
• Prepare financial reports and analyses for management review.

Stakeholder Management:

• Build and maintain strong relationships with stakeholders.
• Communicate effectively with all levels of the organization.
• Proactively identify and address stakeholder concerns.