Geylang - CUSTOMER SERVICE OFFICER (Club) @ Labrador MRT ($3000/3 Mth Bonus/6Day/2 Shift)
CUSTOMER SERVICE OFFICER (PRIVATE CLUB)
$2000-$3000*
+ Fix 13 Mths AWS
Averagely AWS plus Variable Bonus** is between 2 to 3 months for the past years
Permanent Job Offer
Nearest MRT : Labrador Park MRTBuses : 176, 188, 10, 30, 51, 143 and 175
5 Mins Walk from MRT- day work week
2 rotating shifts
Morning shift staggered between 7.30am and 7.00pm
Afternoon shift staggered between 12.00pm and 11.00pm
Able to work 2 shift
Able to work on weekends and public holidays
Dental & Medical Benefits
Good Communications Skills
Able to work in a team
Able to work independently
Team Player
Good Interpersonal Skills
Good Customer Service Skills
Supervisory Experiences
This is a Supervisory role
Positive Attitudes
Able to start work immediately, short notices or max one month notice
Looking for candidates with any industry working experiences in clubs, government club or private club, guest relations, customer services, call centre, retail, front desk, hotel, airlines, hospitality industry welcome
Our Client is an established recreation club
Kindly note that, this is not a desk bound job, candidates job scope need to move around the club facilities to overlook and supervise the other workers.
BENEFITS:
- Uniform shirt provided
- 14 Days Annual Leave and 14 Days sick leave
- Dental and medical benefits
- Annual wage supplement and performance bonus
Requirements:
- Able to work 2 rotating shifts and on weekends and public holidays
- Pleasant personality with good communication skills, both written and oral
- Ability to work well both individually and in a team with minimal supervision
- Conversant with IT applications, MS Word, MS Excel etc
- Prior experience working in a recreation club will be an advantage
- Minimum Sec / N Level/O Level/ITE Certificate
Duties And Responsibilities:
- Administrative Support
- Provide customer service to members using the facilities, including checking of identification pass to ensure only authorised users are entering facilities, and registering members for facility use and events/activities
- Answer phone enquiries eg. provide information with regards to facilities and activities
- Update booking system, complete daily facility and activity reports and handle payments
- Monitor members, guests and contractors at the assigned event/activity and report any issues to the superior
- Instructional Support (includes but not limited to):
- Demonstrate procedures common to the activities and instruct on use of related equipment
- Setup/prepare facilities prior to scheduled start time of events/activities eg. exercise classes, workshops, functions and sporting events
- Ensure adherence to regulations and safety procedures
- Facility/Equipment Maintenance (includes but not limited to):
- Ensure facilities are open and/or closed at the posted time
- Monitor and check the security of premises
- Monitor activities within the facility and ensure good order and discipline
- Ensure facilities are properly maintained, safe and ready for play/use
- Ensure proper cleaning and maintenance of facilities and equipment ie. facilities and equipment are in a clean, neat and orderly state at all times
- Report maintenance problems and unsafe conditions or discrepancies that cannot be fixed in-house to the superior
Requirements:
- Able to work 2 rotating shifts and on weekends and public holidays
- Pleasant personality with good communication skills
- Ability to work well both individually and in a team with minimal supervision
- Conversant with IT applications, MS Word, MS Excel etc
- Prior experience working in a recreation club will be an advantage
- Minimum N Level/O Level/ITE Certificate
- Uniform shirt provided
- Annual and sick leave
- Dental and medical benefits
- Annual wage supplement and performance bonus
Kindly Note :
- Remuneration will be commensurate with experience and qualifications.
**Variable bonus will be subject to company performance and candidates' performance
We regret that only shortlisted candidates will be notify.
No quota for foreign candidates.
Application :
Please submit your resume only in : MICROSOFT WORDS FORMAT (Prefer) OR PDF FORMAT to :
Please indicate in your resume the following details for fast processing :
- Full Personal Particulars (Example : DOB and Nationality)
- Reasons for leaving
- Last Drawn Salary
- Expected Salary
- Availability