Sales Support

Job summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Friday: Morning, Afternoon
• 2-3 years of relevant work experience required for this role
• Working rights required for this role
• Expected salary: $2,700 - $3,500 per month
• Immediate start available

We are seeking a dynamic Sales Support Executive to work closely with the Sales Team, support Key Accounts and internal stakeholders to address customer needs effectively. In this role, you will plan promotional activities, to achieve sales and profitability targets set out for the assigned key accounts.

Key Responsibilities:

• Build and maintain close working relationship with the assigned accounts to understand operation and business needs.
• Provide regular updates and performance reports on key account activities and sales performance to sales manager and management team.
• Work closely with the Sales Team, support Key Accounts and internal stakeholders to address customer needs effectively.
• Coordinate with other departments to resolve customer issues.
• Utilize customer relationship management (CRM) tools/system to track and manage leads, opportunities, and sales activities.
• Update customer records, document sales interactions, and generate reports on sales performance and metrics.

Competency Requirements:

• Possess Diploma in Sales or Marketing, Business Management / GCE ‘A’ Level / GCE ‘O’ Level.
• Strong Analytical & Organization Skills.
• Good Communication Skills, Customer Service Skills, Adaptable and a Team Player.
• Proficiency in Excel, Word, PowerPoint and Pivoting Table.
• Previous experience in sales support, customer service, or related role would be beneficial.
• Accustomed to fast-paced environment.
• Familiarity with CRM tools and systems.