Senior Field Application Engineer – Windows Copilot+ PC Ecosystem - Yishun

• Supporting Qualcomm’s Commercial Territory Sales and Channel teams through deep technical engagements with IT implementers and assisting with device evaluations, pilots and proof-of-concepts
• Support enterprise customers with technical guidance on product features & enable quick adoption.
• Support resolving technical issues with Windows on Snapdragon products around Peripherals, Stability, Multimedia, etc. May require working on site with customers and with technology teams to provide a complete solution and/or resolution to issues in timely manner.
• Support debugging enterprise application issues and collaborate with platform and technology teams. This includes reproducing the issues and helping with detailed issue triage/analysis/resolution.
• Analyze and root cause the application issue on customer software/hardware systems.
• Engage with customers to understand their design requirements, provide training, publish documents.
• Interact with Subject Matter Experts to ensure the quality and accuracy of new features.
• Working in cross functional teams to support customer design issues.
• Support test development and execution activities on new hardware.

Skills, Knowledge, & Expertise:

• Application development, debugging, testing with C/C++ & familiarity with embedded system software.
• Experience with working and debugging issues in Window 11 environment and tools preferred.
• Software design/debugging techniques, problem solving, and documentation skills.
• Experience with UEFI architecture and development (PEI, DXE, UEFI).
• Debugging with tools such as WinDbg, JTAG, Trace32, or GDB.
• Familiarity with Windows OS such as Windows drivers development or Windows debugging, or familiarity with Windows command lines tools such as PowerShell.
• Strong knowledge of C/C++ programming. Experience on embedded HLOS & networking a plus.