[ref. b06579601] Customer Service Officer | Japanese Speaking | West Region - Choa Chu Kang

Job ID: 984228]

Responsibilities :

• Provide sales support to Sales & Customer Services Department
• Preparing of quotation to customers, follow-up on sales enquiries
• Taking and placing of bookings
• Telemarketing to promote company's services
• Preparing of billing to customers
• Coordinate all import & export shipments with overseas and local agents
• Liaise with Carriers/Shipping Line, Co-loaders for attractive rates
• Liaise with internal and external customers
• Ensuring all data manifests are accurate for all shipments
• Outdoor coordination with customers when required
• Comply and meet the requirements of ISO 9001, ISO 45001, and ISO 22301 for Integrated Management System
• Ensure achieve IMS Policy and IMS objectives
• Other administrative and ad-hoc duties

Requirements :

• 1 year's relevant experience in Ocean and Air freight
• Proficient in Japanese to liaise with Japanese speaking clients
• Proficient in MS Office, especially Excel
• Excellent interpersonal, communication and presentation skills
• Able to perform in fast-paced environment and meet deadlines
• Possess good analytical skills and team player

[email protected]

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