Key Account Manager - Sengkang
Kian Soon Mechanical Components Sengkang Full-time
Purpose of the role, summary
- This position is expected to formulate effective sales strategies to manage existing customer base and to hunt for new-new customers in the designated location/ verticals/ segments.
- The key responsibility is to achieve sales targets and other assigned KPIs.
- Work closely with Sales Manager to help develop and drive sales strategy for the company
- Serve as an adviser to the company's Business Leaders and identify opportunity/risk for the company.
- Be a key spokesperson of Bufab solutions and brand.
- Be seen as a Solutionist and a trusted partner of our customers.
Expected outcomes:
- Understand customer needs/ issues to identify business opportunity and to propose value-based solution to key customers (ask the right questions to get insight)
- Actively participate in customer's R&D process and become a trusted advisor to customer hence to build a win-win long term relationship
- Manage relationships with customers and develop strong rapport with key and strategic accounts
- Actively introduce and promote Bufab digital tools and logistics tools to customers
- Handle customers in a structure and smart way by prioritizing customers and developing sales strategy and focus in the country
- Creative selling in offering solution-based services to customers, assessing risks with effective planning and project management
- Monitor industry trends and analyse market demand to generate accurate forecast
- Develop and strengthen healthy sales pipeline
- Uphold professionalism in selling and key account management, promote Bufab's brand name and participate in trade promotion events when needed
- Achieving business targets and continuously improve work efficiency by well planning and work smart
- To perform other tasks assigned by the respective supervisor or management
Required Qualifications & Competencies:
- Bachelor's degree in relevant engineering discipline or business management. Mechanical degree preferred.
- Minimum 3 years' experience in a sales role with strong preference in industrial or manufacturing industries
- Fluent in English communication both written and verbal
- Good communicator and can make yourself understood at any level of the business
- Good listener, outstanding presentation and negotiation skills
- Problem-solver with "can-do" attitude
- Experience in supporting multi-functional projects in an international work environment with remote locations
- Positive mindset, with a strong interest in developing relationships with stakeholders
- Ambition to be a part of an international, highly engaged team
- Ability to drive change processes
- Effective time and stress management, able to handle multi-tasks in a fast-paced working environment
- Good sense of supply chain management and quality assurance
- Computer literacy both in Microsoft Office and CRM software
- Sales & GP Target
- Number of new-new buying customers
- Develop new business from existing customers
- Customer visits
- Build up new pipelines
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