Bedok - Director, Business Development
TVS SCS SINGAPORE PTE. LTD. Bedok Permanent
Job Description & Requirements
- Responsible for business development for airfreight, ocean freight and contract logistic within the GFS network of countries that may or may not include Singapore
- Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
- Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
- Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
- Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
- Drive strategies to establish value-creating partnerships with customers
- Transform discussions of potential opportunities into actionable future plans with customers
- Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
- Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
- Oversee coordination with relevant departments on meeting customers’ requirements
- Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
- Facilitate in resolving service issues with the customer as appropriate and requested
- Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the CCO and country / global management
- Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
- Perform any other job-related duties as assigned by the reporting manager and country / global management
- Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred
- 8 to 12 years in sales positions in the Logistics or Freight Forwarding industry is preferred
- Proven experience in regional business development and strategic account management
- Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals
- A ound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
- Must have experience in working within a multi-national / cultural environment
- Strong organizational, business writing and negotiation skills
- Proven ability to multi-task and drive profitable revenue from multiple accounts
- Strong leadership qualities and motivation skills
- Ability to communicate and interact effectively across various levels with internal stakeholders
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Trust RecruitBedok
and proposals
• Meet targets and/or increase the organization's revenue, volumes, and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planning, tactics and strategies when required...