Customer Service Officer – Delivering Excellence, One Interaction at a Time - Pasir Ris
Are you passionate about providing exceptional customer service and helping customers resolve their inquiries? Do you thrive in a fast-paced environment where no two days are the same? If so, we are seeking enthusiastic individuals like you to join our team as Customer Service Officers.
As a Customer Service Officer, you will be the first point of contact for our customers, assisting them with a wide range of inquiries, requests, and concerns. Your responsibilities will include:
Key Information:
- Working Location: Paya Lebar
- Working Hours: 5 days incl of weekends (9am to 8.30pm (Sundays will be 9am to 6.30pm)
Job Duties:
- Provide support to customer queries/ feedback on products, services and prevailing promotions.
- Facilitate access for customer to their safe deposit box
- Onboarding and Offboarding of customers including handling of payments
- Handle ad hoc duties as and when required
Job Requirements:
- Pleasant and cheerful personality
- Computer literacy (Microsoft words, excel, outlook). SAP knowledge will be advantageous
- Willing to perform overtime ,weekends and public holidays
- Candidates with customer service experience will be considered favorably
Interested applicants, please submit your resume in Word or PDF.
Thank you.
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