Clinic Operations Executive / Manager - Bukit Merah

Position Overview

We are seeking a dedicated and experienced Clinic Operations Executive / Manager to join our dynamic healthcare team. The Clinic Operations Executive / Manager will be responsible for overseeing the daily operations of the clinic, ensuring the efficient and effective delivery of healthcare services, and maintaining the highest standards of patient care.

• Operational Management: Manage and coordinate daily clinic operations, including staffing, scheduling, patient flow, and resource allocation to ensure smooth and efficient operations.
• Patient Care: Ensure high standards of patient care are maintained, including patient satisfaction, timely service, and adherence to clinical guidelines and protocols.
• Staff Supervision: Supervise clinical and administrative staff, providing guidance, training, and performance evaluations to ensure a high level of competency and professionalism.
• Compliance: Ensure compliance with all relevant healthcare regulations, accreditation standards, and clinic policies and procedures.
• Financial Management: Oversee clinic budgets, manage expenses, and optimize revenue cycles to achieve financial targets.
• Quality Improvement: Implement and monitor quality improvement initiatives to enhance patient care, efficiency, and overall clinic performance.
• Technology Integration: Ensure the effective use of healthcare technology, including electronic medical records (EMR) systems, to support clinical operations and data management.
• Inventory Management: Manage inventory levels, including medical supplies and equipment, to ensure availability and cost-effectiveness.
• Customer Service: Foster a patient-centered environment, addressing patient concerns and feedback promptly and professionally.
• Strategic Planning: Assist in the development and implementation of strategic plans to enhance clinic services, expand patient base, and improve overall clinic performance.

• Experience: Minimum of 1 year of experience in clinic or healthcare operations management, with a proven track record of success.
• Skills: Strong leadership, communication, and interpersonal skills. Ability to manage multiple priorities, work under pressure, and solve problems effectively.
• Knowledge: In-depth knowledge of healthcare regulations, accreditation standards, and best practices in clinic operations.
• Technical Skills: Proficiency in healthcare technology, including EMR systems, billing software, and Microsoft Office Suite.
• Personal Attributes: High level of professionalism, integrity, and commitment to excellence in patient care.

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• The chance to make a meaningful impact in the healthcare community.

Join us in our mission to provide exceptional healthcare services and improve the lives of our patients. Apply today and become a part of our dedicated team! Interested candidates should send their CV to [email protected].