[ref. e05250017] Technical Support Engineer (ID: 668147) ATTN: JIAY - Toa Payoh
Persolkelly Toa Payoh Full-time
Key Responsibilities
- Provide expert technical support to customers, field technicians, and internal teams regarding lift and escalator systems
- Diagnose and troubleshoot complex technical issues related to lifts and escalators
- Conduct on-site visits and inspections to assess lift and escalator systems, identify issues, and provide technical recommendations for repair and maintenance
- Train and mentor junior technical support team members and field technicians, providing guidance on complex technical issues and promoting knowledge sharing within the team
- Conduct site survey for recapture units and provide support for sales team
- Bachelor's Degree/ Diploma in Mechanical or Electrical Engineering or related disciplines
- Min. 3 years of experience in technical support, maintenance, or service of lift and escalator systems
- Strong troubleshooting and problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions
- Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals
- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and meeting deadlines
- Experience with lift and escalator products from different manufacturers is highly desirable
Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)
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and issues
• Staying up-to-date with the latest industry trends and technologies
Requirements
• Degree in Mechanical/Electrical/Electronic Engineering or a related technical field
• Minimum 2 years of experience in a technical support or service engineer...