Toa Payoh - $3100/Month - Govt Survey Interviewer | Office Hours - Tanjong Pagar

Job Responsibilities:

• Target potential clients to establish connection via various approaches (eg. call and/or site visits) in order to conduct information gathering
• Build and maintain strong, long-lasting client relationships by understanding their needs and providing exceptional service
• Identify and develop new survey strategy opportunities through research and industry analysis.
• Demonstrate in-depth knowledge of our surveys and services to effectively communicate their value propositions to respondents
• Prepare and deliver compelling services according to the respondent’s needs, through phone calls, emails, company visits (where applicable) to collect and verify survey responses including data input of responses
• Gather and report customer feedback and industry insights to help improve service quality and strategies
• Work closely with other team members to ensure a cohesive approach to client management and survey strategies
• Maintain accuracy of data records
• Effectively communicate with clarity and precision, actively listen to respondents, and adjust the conversation’s pace and content
• Ensure KPI/Targets are met

Job Requirements:

• Minimum GCE O Levels & Above
• Proficient in MS Office (Excel)
• Confident, persuasive, good reasoning, proactive, and willing to go the extra mile
• Strong interpersonal skills to assist survey participants effectively
• Prior experience in survey administration / customer service call centre / telemarketing will advantageous
• Independent and self-motivated to achieve monthly KPIs

Working Hours & Salary:

• Monday to Friday | 8.30am to 6.30pm
• 1 Year Contract
• $3000 Basic + $100 KPI Allowance = $3100/Month

For faster application:

Email Gabriel Tang with your resume at gabriel.tang＠cornerstoneglobalpartners.com or (WA) Gabriel at 97295095!

Tang Wei Qiang, Gabriel (R2197120)

Cornerstone Global Partners

EA No : 19C9859