Program Manager (Affordability program) - Toa Payoh

The Program Manager will take a leading role in ensuring successful implementation of a trade-in program within selected resellers, including driving roadmap and successful onboarding.

Job Responsibilities:

• Partner closely with local and regional business teams to successfully implement the trade-in program.
• Familiarize yourself with the company’s trade-in implementation playbook and leverage the playbook to define implementation approach for each partner.
• Identify opportunities and propose for improvements to the playbook.
• Define and execute implementation plans and solution with all selected partners.
• Brief partners on recommended processes and trade-in solutions.
• Identify and escalate program challenges and risks.
• Schedule and host program update committees.
• Prepare and provide regular program updates to the leadership.
• Act as first key point of contact for support for the assigned partners.

Requirements:

• Bachelor’s or equivalent degree in discipline related to the position.
• 6+ years of experience as a project manager in large corporations.
• Experience with system implementation.
• Knowledge in any programming skills is a plus.
• Experience in retail, consumer electronics, consumer goods industry is a plus.
• Experience with affordability programs such as financing and trade-in.
• Excellent analytical and problem-solving skills, outstanding attention to detail and conceptual thinking abilities.
• Proven ability to work independently, exercising judgement and initiative.
• Collaborative, flexible and open working style, with an ability to establish and maintain trust and credibility.
• Ability to influence others and move toward a common vision or goal.
• Exceptional written and verbal communication, and presentation skills, to audiences of varying seniority.