Sales Manager (Leisure Sales) - Bukit Merah

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us!

The Sales Manager (Leisure Sales) is responsible to implements and executes all sales activities and maximize revenue opportunities in his / her specific area of responsibility. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Our Expectations:

• Handles and actively supervises the management of key wholesales or high end / luxury travel agencies accounts under the assigned portfolio. Closely monitor accounts revenue and business production for the owned portfolio.
• Solicit and generate new accounts and group leads and work closely with the Catering Sales and Event Services to convert these leads.
• Identifies, qualifies and solicits new accounts to achieve personal and hotel revenue goals.
• Conduct daily sales calls and entertainment to nurture and strengthen relationship with clients while continuously source for new accounts.
• Work closely with GSOs to solicit for high end / luxury travel agencies and wholesalers.
• Rapport building with in house guests.
• Conduct quarterly account reviews to identify opportunities and revenue generation from the specific accounts. Proactively seek in-depth knowledge of accounts owned to understand its total revenue impact on the hotel for better negotiation opportunities.
• Close communications with overseas client to maintain high level of hotel’s exposure in his / her key feeder markets.
• Participate in organize, plan and execute any in-house client events.
• Attends social networking gathering as required to create awareness of the Hotel.
• Conduct sales blitzes and tele-sales to develop new businesses.
• Participate in sales trip or trade shows and evaluate results and ensure follow up actions are taken properly.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Works with Director of Sales to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
• Reports to the Director of Sales on potential markets or accounts needing coverage to develop new business.
• Assists in the preparation of Marketing Plan for the leisure and wholesale segments.
• Actively supports and execute group or hotel wide sales initiatives / promotions.
• Proactively seek in-depth knowledge of accounts owned to understand its total revenue impact on the hotel for better negotiation opportunities.
• Maximizes up-selling opportunities for both rooms and meeting facilities at all times.
• Provide pricing recommendation for the assigned accounts under his / her portfolio.
• Keep abreast of current and future competitor’s products, pricing and sales programs and deploys resources to efficiently optimize REVPAR and achieve / maintain the leading market position.
• To implement and support revenue strategies developed by the Director of Revenue to maximize booking opportunities particularly during periods of high demand.
• Involve in the day-to-day pricing discussion on key accounts under his / her portfolio in conjunction with the Director of Sales, Director of Revenue and Director of Sales & Marketing.

If you have at least 3 years of sales experience, particularly in managing travel agencies, corporate accounts, or MICE business, write in to have a chat with us!

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.