Technical Support Engineer (Data Centre) - Geylang - ref. z94337323

A manufacturer of data centre and building equipments is looking for a technical support engineer to join their ranks! Here are the details of the role below

• Provide Pre & Post-Sales support for cooling solutions (Raritan and U-Systems).
• Provide Pre-Sales support for UPS and Cast Resin Transformer (CRT) (Power).
• Work with customers to understand their needs
• Recommend appropriate types of solutions, services, or upgrades based on customer's requirements
• Troubleshoot, identify & resolve problems faced by customers (Level 1).
• Provide demos, Proof Of Concept’s (POC) and assist sales in closing deals.
• Provide training to the sales teams and partners on products & services.
• To attend seminars & webinars as and when.
• Any other ad-hoc task assigned by the Manager

• The successful candidate should have 5 years of experience working within Datacenters and/or supporting & designing solutions for Datacenters.
• Strong knowledge of IT Networking, Power, and Datacenter Management tools.
• Knowledge of cooling, containment, and structured cabling will be an added advantage.
• Must be good in English (Spoken & written).
• Should be driven & result oriented.
• Must be a good team player and be able to coordinate within and outside the organization effectively.

If you think you fit the bill or know someone who does, feel free to drop an updated relevant resume to irfan.ismail@hays.com.sg or simply press apply now. Looking forward to speaking to you!

Company Registration No: 200609504D