Senior Leasing Executive - Retail Leasing

Provide administrative & leasing / marketing support to the retail focus asset management team which includes – liaising with tenants for rental / arrears reporting, updates on marketing collaterals (where necessary) and managing the lease documentation process.

Job Responsibilities:

1. Maximizing Revenue

• Collaborate with HOD/Manager in strategizing, planning and executing the retail portfolio’s trade mix plans.
• Ensure occupancy, revenue and other financial KPIs of the retail portfolio are optimized at all times.
• Drive repositioning works (including Asset Enhancement Initiatives) and any other projects assigned by HOD from time to time.
• Handle all lease negotiations, renewals and administration scope

1. Relationship with Shareholders, Tenants and Consultants

• Support the team in efforts to maintain & enhance relationship with retail tenants and cultivate strong network with prospects and partners.
• Ensure tenant’s fulfilment of obligations as stated in lease agreement including timely rental payments, security deposits, approved permitted use, managing tenant’s feedback and complaints, queries on building maintenance and/or property tax matters.
• Establish good working relationships with shareholder’s representatives and various consultants including lawyers and real estate consultants.
• Support the organizing of relevant formal/informal gatherings/events to enhance networking.

1. Process & Operations

• Provide administrative and logistical support in the process of securing new/replacement/renewing tenants including collating/updating building & tenant information, management of cold-calling database & lists, attending to enquiries, preparing vacancy listings, scheduling of appointments/viewings and venue preparation.
• Ensure the smooth operations and processes of department workflow.
• Proactive in sharing of information within department and ensure the organized filing and safekeeping of data and information.
• Accurate updating of lease details in database, rent rolls and lease summary etc for reporting purposes. To inform and liaise with related departments to prepare for smooth tenant hand over.
• Work with lease administration to ensure the timely preparation and execution of Legal documents by tenants, timely submission of Gross Turnover Sales by tenants.
• Work with facilities management and finance team to ensure smooth day to day operations of the portfolio and good tenant’s experience and to highlight any opportunities to improve property performance and work processes.
• Collaboration with marketing communication team to enhance the awareness of the retail portfolio and shopping experience through mall promotions and events to drive the shopper traffic and increase tenant sales.
• Collaborate with sustainability department to roll out sustainable programmes in tenants’ engagement and to achieve company’s sustainable goals.
• Assist in preparation of portfolio leasing budgets including rental revenue, operational expenses and marketing expenses.
• Conduct, understand and share periodic retail market trends.

1. Compliance & Good Governance

• Prepare accurate and timely reports for team’s regular reporting, assist with ad-hoc updates as required by management and shareholders.
• Assist with processing payment and monitor/track expenses against budget.
• Meeting audit requirement and enhance processes to comply with findings.

1. People Development

• Be a strong team player in the department.
• Assist to organize and participate in activities that promote department and organizational interest.

Job Requirements:

• Degree in Real Estate with a minimum of 4 years of relevant experience in retail mall leasing. Experience in handling leasing administration duties, property tax administration and arrears management.
• Able to work independently and interdependently.
• Proactive, self-driven, analytical, resourceful and service-oriented.
• Pleasant personality and good interpersonal skills.
• Real Estate Salesperson licence by Council for Estate Agencies (CEA).

• Fun and Vibrant Work Environment
• Nurturing leadership to hone your skills and support your career aspiration
• Skills Competency Framework in place to work on your career ladder