IT Infrastructure Engineer

Overview:

Effective communication, strong analytical skills, and a commitment to quality documentation are essential.

Responsibilities:

• Experience in installation, configuration, administration & maintenance of virtualization platform, Microsoft technologies (on-prem & cloud), SAN/NAS storage in meeting the IT SLA
• Work closely with the business users to deliver quality solutions to assist the business to meet their dynamic business requirements.
• Perform analysis, troubleshoot IT Infrastructure issues and provide sound business solution / alternative base on IT Infrastructure standard capability and functionality.
• Proactively ensure highest level of services availability, maintain acceptable system performance, and respond to critical production system alerts including potential cybersecurity exploits on Azure, Microsoft 365 and onpremises Wintel services.
• Provide quality documentation to comply with company policy, ITSG and SOX requirements, architectural design, functional design, test scenarios, issue log, root cause analysis, etc.
• Drive IT Infrastructure Project and Enhancement to ensure Time, Budget and Quality are met.
• Keep the Lights ON for Global Enterprise System (Incidents & Major outage) supporting the Daily Operations and meeting the Operational needs of the company.
• Liaise with vendors and other functional IT team for problem resolution and root cause analysis.
• Stays current with new and emerging technologies and recommends implementation to improve customer satisfaction, reduce cost and/or provide a competitive advantage.

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science or related field
• Typically 8-10 years of proven hands-on experience in IT Infrastructure
• Preferably 5 years of experience in Azure IaaS and PaaS setup and operations.
• Experience working for a Global Multinational Corporation, preferably in the semiconductor or electronics industry.
• Deep hands-on functional configuration knowledge of IT Infrastructure, proven experience with implementing IT projects and with strong analytical and communication skills.
• Hands on experience on change, incident, and problem management.
• Experiences in AD multiple forests, Next-Gen Anti-Virus, Email security (SPF, DMARC, Transport rule), OpManager, Azure Virtual Desktop.
• Well-verse in PowerShell scripting – reporting and tasks/deployment automation.
• Analytical / Business / Functional Skills and Sound Business Process Knowledge (e.g. Semiconductor)
• Project Management skill and SCRUM certified will be value add
• Ability to Lead, Good Interpersonal Skill, Good Presentation Skill, Tactful, Resourceful and possess a “Can-Do” spirit, A good Team player
• Good to have: Intune MDM/MAM Policy deployment, Conditional Access knowledge/ experience, Endpoint Management