Jira Application Support Engineer
Capgemini Singapore Full-time
About Capgemini
The Capgemini Global Service Line entitled Digital Customer Experience (DCX) helps organizations understand and implement the right mix of business-focused digital capabilities, deployed within the right framework for transformation – to fundamentally change how they do business and serve their customers.Digitally mature organizations deliver on improving customer advocacy and driving growth. Available worldwide and across all industry sectors, the consolidated offer from Capgemini helps enterprises to embed digital customer experiences into the heart of their organizations while transforming their future business models and processes.
DCX addresses the need to achieve and sustain business value via digital initiatives, from the back end right through to the front line.
Job Requirements- At least 2-3 years of experience in application support as Support Engineer or equivalent, of which 1-2 years’ experience in Jira customization and support experience is preferred.
- Understand application support and service management, ITSM.
- Understand Jira product installation, configuration, customization and troubleshooting.
- Diploma or Graduate qualification or equivalent.
- Experience in coding and debugging of on-premise Jira functionalities with Ruby scripts.
- Preferably Singaporean (need security clearance in government agency).
Let's talk about what's in it for you!
Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits.We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.
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