Survey Interviewer | Office Hours | Central Region | Attractive Salary - Geylang

apartmentCGP placeGeylang descriptionTemporary calendar_month17/1/25

Join the dynamic team as a Survey Interviewer and play a pivotal role in gathering valuable insights that drive decision-making! In this role, you will actively engage with potential clients through outreach efforts, building strong relationships while conducting information gathering.

Your expertise will help ensure that our surveys are effectively communicated and delivered, contributing to the overall success of our projects.

Location: 79 Anson Road (MRT: Tanjong Pagar) / 61 Robinson Road (MRT: Raffles Place)

Job Responsibilities:

Target clients to establish connection via calls and/or site visits to gather information.
Build and maintain strong, long-lasting client relationships by understanding their needs and providing exceptional service.
Meet assigned KPIs and targets.
Identify and develop new survey strategy opportunities through research and analysis.
Demonstrate in-depth knowledge of our surveys and services to communicate their value to respondents.
Prepare and deliver compelling services according to the respondents' needs, through calls, emails, and company visits to collect and verify survey responses.
Gather and report customer feedback and industry insights to help improve service quality and strategies.
Work with other team members to ensure a cohesive approach to client management and survey strategies.
Maintain accuracy of data records.
Effectively communicate with clarity and precision, actively listen to respondents, and adjust the conversation’s pace and content.
Proficiency in HR practices is an added advantage for this role.

Working Hours:

Monday to Friday (8.30am to 6.30pm).
Contract basis until end of June 2025 (subject to yearly renewal).

Others:

Attire: Office wear

Job Requirements:

Singaporean only.
Minimum “O” / “A” certificate / Diploma / Degree.
Proficient in MS Office (Excel), email communication, and internet browsing.
Meticulous and detail oriented.
Excellent communication, problem-solving, and analytical skills.
Confident, persuasive, proactive, and willing to go the extra mile.
Strong interpersonal skills to assist survey participants effectively.
Prior experience in survey administration / market research customer service call centre / telemarketing / corporate sales will be a plus.
Independent and self-motivated to achieve monthly KPIs.

Basic Salary: $3,000 | Monthly Incentive: $100

You can forward your updated resume to [email protected]

Company Registration Number: 201622755N | EA Licence: 19C9859

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