Key Account Manager (AV/UCC- System Integration) – Singapore - Pasir Ris

• Expanding the customer database and ensuring strong engagement with customers over time.
• Conducting pre-sales presentations, technical demos, and sales pitches to potential clients to showcase products or services.
• Visiting customer sites to assess their needs and align the sales process with their system requirements.
• Supporting system integrators in the sales process by offering technical assistance and product specifications.
• Sharing customer feedback and recommending operational changes in line with market trends or emerging needs.
• Following company guidelines for customer acquisition, submission of tenders, and sales processes.
• Preparing and submitting sales quotes and proposal documents, including technical and commercial negotiations.
• Supporting the organization’s growth efforts by attracting new customers and contributing ideas for business expansion.
• Identifying opportunities to build an active sales pipeline in existing and new markets.
• Offering continuous after-sales support to build trust and ensure customer satisfaction.
• Maintaining excellent customer relationships to ensure long-term success.
• Negotiating deals and closing sales opportunities to meet or exceed sales targets in the agreed market sectors.
• Contributing to the company’s revenue goals through consistent sales efforts.
• Staying up-to-date with the latest industry trends, competitor activity, and new market developments.
• Representing the company at industry events and networking opportunities to increase business visibility and foster partnerships.
• Enhancing the company’s image through professional and high-level networking.
• Liaise regularly with the Sales Manager to ensure they are fully updated on all sales pipeline, ongoing opportunities, and any potential new business that may arise.
• Communicate with Brand Manager/Vendor on market development activities.
• This role requires a combination of technical knowledge, customer service skills, strong communication, and the ability to drive sales growth in competitive markets

Education, Experience, and Key Requirements:

• Bachelor of Engineering/Diploma or relevant degree
• Must have minimum 5 years’ experience in business account management
• Should have knowledge of CRM/ERP system
• A highly motivated and target-driven individual with a proven track record in sales
• Excellent selling, communication, and negotiation skills
• Ability to create and deliver presentations tailored to the client’s needs
• Excellent verbal and written communication are required
• A local driving license is preferred

Personal Attributes:

• Strong attention to detail and good analytical skills
• Good team player and able to work under pressure
• Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
• Strong interpersonal skills, and the ability to communicate and manage well at all levels of the organization, including non-technical staff, and with staff at remote locations are essential.
• High level of integrity and dependability with a strong sense of urgency and results orientation

Salary: Market Competitive