[ref. l27956618] Assistant Manager, Customer Service - Bukit Batok

apartmentReeracoen Recruitment placeBukit Batok scheduleFull-time calendar_month 
Job Title: Assistant Manager, Customer Service

Reference ID: 36204

Our client is one of the biggest Japanese Manufacturers. Currently, they are looking for an Assistant Manager, Customer Service. This role reports to the Manager, Customer Service.

【 Responsibilities 】
  • Assist and support the Manager of the Customer Service department.
  • Responsible for supervising the activities related to the planning of logistic processes, calculating adequate levels of stock, defining optimal transportation routes, etc.
  • Ensure inventory accuracy by conducting monthly inventory cycle counts.
  • Demonstrate good communication with vendors/customers/all related parties.
  • Implement internal and external processes, to satisfy company needs to minimize costs & improve to high productivity related to the logistics operation.
  • Supervise team members, assign tasks, respond to complex, escalated enquiries and handle difficult accounts.
  • Ensure compliance with legal and other requirements.
【What you will receive】
  • AWS
  • Variable bonus (Depends on company and individual performance)
  • Annual leave 14 days (Maximum up to 21 days)
  • Medical Leave
  • Medical benefits
  • Transport allowance (On-claim basis)

【Requirements & Preferences】

(Must)
  • Diploma in any field with a minimum of 2 years of experience in logistics and customer service.
  • Experienced in processing sales and purchase orders.
  • Proficient with Microsoft applications and SAP.
  • Fluent in written and spoken English and Mandarin to liaise with English and Mandarin-speaking counterparts.
(Advantageous)
  • Ability to commence work within short notice.
  • Experience handling customers within the electronics, automotive, or healthcare sectors

We regret that only shortlisted candidates will be notified.

Registration No.: R24122864 (Cathy Chau )

Recruitment Licence: 12C5051

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