IT Support Engineer
Location: Ang Mo Kio (AMK)
Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
Salary: Up to $3,000 month (Contract)
Job Summary:We are seeking a skilled and proactive IT Support Engineer to join our team for a 12-month contract. You will be the first line of support, responsible for delivering timely and effective IT assistance to end-users. If you're passionate about technology, customer service, and problem-solving, we’d love to hear from you.
Key Responsibilities:
- Provide first-level technical support for hardware, software, network, and system issues.
- Troubleshoot and resolve IT-related incidents via phone, email, remote access, or on-site visits.
- Install, configure, and maintain desktops, laptops, printers, and other peripherals.
- Support Windows OS, Microsoft Office Suite, and other commonly used applications.
- Escalate unresolved issues to the appropriate teams and follow through until resolution.
- Maintain documentation of support cases, incidents, and solutions.
- Assist in onboarding and offboarding processes including account setups and hardware allocation.
- Monitor and maintain IT inventory, including asset tracking and updates.
- Collaborate with other IT teams to support projects and improvements.
Requirements:
- Diploma or higher in Information Technology, Computer Engineering, or a related field.
- Minimum 1–2 years of relevant IT support experience.
- Hands-on experience with Windows OS, basic networking, and remote support tools.
- Familiarity with ticketing systems such as ServiceNow, JIRA, or similar platforms.
- Strong communication and interpersonal skills with a customer-centric mindset.
- Ability to work independently and as part of a team.
- Willingness to work rotating shifts if required.
Additional Information:
- Contract Duration: 12 Months (Renewable based on performance and business needs)
- Work Location: Ang Mo Kio (AMK)
- Working Hours: Mon–Fri, 9:00 AM – 6:00 PM
- Medical Benefits/Annual Leave
Simply submit your application with your updated Resume in MS Word Format to Siti Zuriana Bee D/O Mohamed Yusoff (EA Personnel Reg. No.: R23112335) by clicking the ‘Apply link’ or email to me at [email protected]
EA License No: 08C5248Please indicate the below information in your resume:
- Current & Expected Salary
- Reason(s) for leaving
- Notice Period / Availability to commence work
Seaching for PEOPLE just like you!
Notice:We would like to inform that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.
By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer.
You may refer and access our website at https://www.peoplebank.com.sg/ for more information.