[ref. s16838220] Geylang - Hotel Front Desk Agent

apartmentHOTEL ROYAL LIMITED placeGeylang descriptionPermanent calendar_month11/3/25

JOB SCOPE

The Hotel Front Desk Agent will assist in attending and serving the section which he/she is been assigned i.e. Front Desk Reception, Food and Beverage etc.

JOB RESPONSIBILITIES

Responsible to attend, serve and assist the guests in their enquires and/or services needed in checking in and checking out.
Provide excellent guest and or customer serivce to ensure that the guests/customers needs and wants are attended.
Escort guests to their allocated guests rooms and show them the amenities in the rooms.
Assist in carrying their luggages and/or hand-carried luggages to their rooms and/or to the lobby areas for checking out.
Good interpersonal communication skills is needed to be able to listen and resolve problems and/or enquiries put forth by the guests/customers.

JOB REQUIREMENTS

Relevant certificate/diploma in Hotel Operations Management or Hospitality and Tourism Management.
Possess one (1) or two (2) years of relevant working experiences in the service industries such as hospitality, tourism and retail industries.
Possess excellent communication skills and able to build up

OTHERS

Annual Wage Supplement (AWS - 13th month bonus)
Medical benefits
Dental benefits
Other benefits

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