IT Executive [Window Server, IT Infrastructure, Microsoft 365] - Geylang
Trust Recruit Geylang Full-time
Job Responsibilities:
- Assist in managing IT functions, including hardware maintenance, software applications, hardware upgrades, data migration, and system installations.
- Provide hardware support for printers, monitors, desktop PCs, laptops, and smartphones.
- Collaborate with the team to plan, install, configure, and test the company’s IT hardware.
- Regularly manage, maintain, and back up the company’s IT network and desktop systems.
- Investigate and resolve user issues and system problems, diagnosing and fixing information system-related issues.
- Oversee and participate in the setup or upgrades of systems, and monitor system performance.
- Conduct problem management (analyzing recurring incidents to identify and resolve root causes) and troubleshoot network, desktop applications, and hardware issues.
- Maintain IT equipment inventory and documentation, ensuring compliance with IT policies and procedures, including hardware and software licensing.
- Provide user management and general support for application systems, working closely with the application and infrastructure teams.
- Perform any other ad-hoc duties as required by the company.
Requirements:
- 3-4 years of prior experience, preferably in a technical support role (user and system support) within a Microsoft environment.
- Proficient in setting up Windows Server 2016/2019, with strong knowledge in hardening and securing Wintel systems.
- Skilled in administering Active Directory, Group Policies, DNS, and DHCP.
- Proficient in supporting Windows 10/11 OS, Microsoft 365 services, and other common desktop applications.
- Hands-on experience with the installation and administration of VMware ESXi and vCenter.
- Relevant experience in configuring and troubleshooting firewalls and network switches. Knowledge of networking concepts or a CCNA certification is a plus.
- Strong knowledge of PowerShell/Batch scripting.
- Adept at identifying and addressing security issues such as viruses, worms, and spyware.
- Capable of understanding user requirements and aligning them with system capabilities, regardless of user level.
- A strong team player with the ability to work independently.
- Enjoys providing both phone and in-person support.
- Customer-focused with a strong service-oriented attitude.
HOW TO APPLY:
Interested applicants, please click on “Apply Now” and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
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