Service technician - Tampines

Service Technician Job Description

To be successful as a service technician, you should have excellent technical and mechanical skills. You should have experience with basic hand, power, and diagnostic tools.

Service Technician Responsibilities:

• Answering telephone inquiries and assisting clients.
• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.
• Using diagnostic tools to identify issues and evaluating the available information.
• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
• Promoting the company's services.
• Maintaining your technical and mechanical skills.

Service Technician Requirements:

• The ability to work independently.
• Managing overtime on service calls with patience and not rushing the job.
• Excellent customer service and communication skills.
• The ability to diagnose and solve problems based on customers' nontechnical descriptions.
• Strong working knowledge of equipment and tools used in the industry.