[ref. a01707517] Service Manager (Contract) - Bukit Merah

What you'll do:

As a Service Manager (Contract), your primary role will be to:

• Support, enhance and further develop the existing managed services.
• Communicate and maintain good relations with current providers.
• Monitor performance and KPI’s.
• Drive continuous improvement for the respective services.
• Be the Single Point of Contact (SPoC) for escalations to the respective vendor.
• Apply your background in IT Infrastructure across different Data Center technologies.

What you bring:

The ideal candidate for this Service Manager (Contract)position will:

• Degree in Computer Science or similar with focus on IT Infrastructure.
• At least 5 years of Experience supporting global IT Infrastructure Environments.
• Strong knowledge in Service Management.
• Excellent communication skills with a strong customer and service orientation.
• Computer room knowledge to keep and maintain computer rooms.
• Team oriented approach to work.
• Solid understanding of Linux, Windows, Vmware operating systems in a highly available environment
• Eagerness to grow by demonstrating an always learning culture
• Excellent spoken and written English.

What's next:

Ready to take the next step in your career? Apply now!

EA Registration No.: Bhargava Aviral R23112008