Assistant Manager/Senior Assistant Manager, Academic Programmes Administration - Toa Payoh

The Assistant Manager/Senior Assistant Manager will be part of the University-Wide Modules team under the Academic Programmes Administration Division. He/She will provide administrative support in the areas listed below.

Key Responsibilities:

• Plan and manage the operations of university-level modules.
• Manage module’s general email account.
• Track the progress and completion rate of university-level modules.
• Administer and coordinate timetabling / scheduling of classes, as well as assist in booking of facilities.
• Advise students on matters such as module registration.
• Organise and manage events such as talks, workshops and meetings.
• Assist in collation and submission of results, and preparation of reports.
• Administer procurement processes.
• Provide administrative and secretariat support for meetings including minutes-writing.
• Work closely with counterparts across all programmes.
• Research and analyse various module performance indicators to support the roll-out and operational effectiveness of modules.
• Review and improve work processes.
• Other university-wide modules' support assignments as required by the Module Leads, Director of Programme, Programme Leader, or Director, Academic Programmes Administration.

Requirements:

• A Degree from a recognised Institute of Higher Learning.
• Preferably with experience in a similar position/education environment.
• Meticulous with a keen eye for details and analytical in information gathering and resource support.
• Proficient in Microsoft Office (Excel, Powerpoint, Word).
• Familiarity with automation tools, Systems Thinking, Lean Transformation models and knowledge in Microsoft Power Apps and Power BI would be an advantage.
• Good written and communication skills.
• Able to work independently in a fast-paced and dynamic environment.
• A highly motivated individual and a good team player.