[ref. b34652822] Warehouse Customer Service Officer - Bukit Merah
FLINTEX CONSULTING PTE. LTD. Bukit Merah Permanent
Customer Service is to manage the customer services activities within warehouse to meet customer needs.
- Communicate with team members and our customers via both email and phone calls
- Customer’s order and data processing on WMS (warehouse management system)
- Verify operational documents with billing summaries to be sent to customers
- Ensure that Customer Service operational documents properly
- Liaise with operation team members to arrange any inbound / outbound activities within a set time line
- Report irregularity encounter in the course of work to direct superior
- 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations
- Basic knowledge / experiences on warehouse management system and documentation of order processing.
- Able to speak, read and write English upon directly communicating with customers or / and appointed vendors
- Experience with Documentation such as checklists, temperature / RH reports
- Able to compile KPI reports periodically
- Able to verify the billing reports to our customers as well as service agreements
Mon to Fri 8.30pm to 6pm
De Beaute Beauty & Slimming Pte LtdBukit Merah
About the role
We are seeking a dynamic and customer-centric Call Centre & Customer Service Officer to join our team at De Beaute. You will be responsible for providing call centre service to our customers, exceptional support and resolving...
FLINTEX CONSULTING PTE. LTD.Toa Payoh, 7 km from Bukit Merah
time line
• Report irregularity encounter in the course of work to direct superior
Requirements
• 2 to 5 years of experience as Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local...
IHH HealthcareSingapore River, 2 km from Bukit Merah
The Role
Assist in the management of customer service at registration & booking office.
Key accountabilities
• Performs duties of Customer Service Officer by providing excellent customer service to all customers
• Ensure telephone courtesy...