Asst. Technical Manager/Technical Manager - Toa Payoh

Responsibilities:

• Assist the Technical Director to manage the Company’s In-House Technicians and Service Partners
• To troubleshoot and resolve matters relating to product quality and service by providing technical advice and/or performing service jobs
• Assist to prepare & analyse monthly reports on concerns related to feedback received from customers on Company’s products
• To understand and resolve product quality issues with our partners or suppliers
• Engagement with Statutory Authorities on Standards, policy and product matters
• To propose and implement process change to improve the overall productivity of the department
• Other duties as assigned by the Technical Director

Requirements:

• Diploma or Degree in Electronics, Electrical or Mechanical Engineering is preferred
• Must possess 5 years and above technical experience
• Good understanding of safety standards and regulations for home appliances in Singapore
• Must be self-motivated and possess good interpersonal skills
• Possess strong leadership, analytical and problem-solving skills.