Sales Support Executive - Geylang
FLINTEX CONSULTING PTE. LTD. Geylang Permanent
Job Responsibilities:
- Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.
- Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.
- Support filling sales related reports & date base and customer analytics.
- Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.
- Occasionally join sales staff for meeting with prospective customers.
- Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.
- Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.
- Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.
- Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
Required Skills:
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Effective communication and interpersonal skills.
- Proficiency in MS Office Suite, particularly Excel and PowerPoint.
- Ability to work independently and collaboratively in a team.
- Strong problem-solving and decision-making abilities.
- Ability to prioritize tasks and work under pressure.
Required Qualifications:
- Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.
- Prior experience in a sales support or administrative role will be an added advantage.
- Excellent written and verbal communication skills.
- Strong numerical and analytical skills.
- Ability to adapt to changing priorities and work in a fast-paced environment.
- Professional and friendly demeanour.
Working hours: Mon to Fri, 9am to 6pm
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experience required for this role
• Working rights required for this role
• Expected salary: $2,700 - $3,500 per month
• Immediate start available
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