Key Account Manager - Sembawang

Duties and Responsibilities

As a Key Account Manager, you will be reporting to the Director. Your principal duties include but are not limited to the following:

• Maintain organized sales records and report month-end goal-setting to the senior management team.
• Support management by completing orders and keeping customers informed of delays and delivery dates
• Coordinating the sales team by managing schedules, filing important documents, and communicating relevant information
• Ensuring the adequacy of sales-related equipment or material
• Responding to complaints from customers and giving after-sales support when requested
• Handle the processing of all orders with accuracy and timeliness
• Establish the planning process for the company by converting the Sales forecast into a feasible

• Oversee preparation and timely release of raw materials to production to meet production orders. Track usage of raw materials to production;
• Prepare monthly reports on the performance of production and highlight issues and bottlenecks that may potentially impact the achievement of the production schedule and customer satisfaction;
• Performs time studies to determine how long certain tasks take;
• Preparation of various monthly reports for Management (Sale & Purchase Invoice Summary, Sales & Sales Profit Report, Sale by Segment Sale Report, Unit Price Calculation, Bi-yearly Sales Budget Report, etc.)
• Ad hoc duties as assigned by management.

You will be required to perform faithfully and diligently the duties of the position in which you are engaged and any other duties that you may be assigned from time to time.

• Has good time management skills
• Good understanding of manufacturing process, and reasonable expectations as to what can be accomplished within a certain timeframe
• Ability to analyze consumer data to optimize sales efforts
• Advanced analytical and problem-solving skills

• 2 - 5 years of sales experience in a recent relevant manufacturing environment is preferred
• Ability to adapt in the fast-paced working environment
• A team leader & player
• Able to travel, usually to Malaysia, Thailand, Japan, and Shanghai.
• Able to converse in mandarin to communicate with our China office
• Able to speak Japanese will be an added advantage.

• Mon-Fri 08:30-18:00
• Medical
• 14-day Annual Leave
• Bonus
• Work Life Balance