[ref. g11162924] Customer Service Officer (Fresh Graduates are welcome to apply)
Helius Technologies Changi Full-time
Customer Service Officer (Banking)
Position: Customer Service Officer (Banking Sector)Location: Jurong or Changi depending on preferred location and proximity from residence
Work Timings: Rotational Shifts : Morning of afternoon shift
1 pm to 10 pm or 2 pm to 11 pm or 3 pm to 12 pm ( 1 week day off and 1 weekend off )
Job Requirements:- Comfortable with using computer applications and tools.
- Background in customer-facing roles (front or backend) is preferred.
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.
- Uphold professional standards when interacting with customers
- Demonstrate flexibility in work deployment as needed.
- Assist Operations in managing customer requests and transactional follow-ups.
- On the job training will be provided.
Helius TechnologiesChangi
Customer Service Officer (Banking)
Position: Customer Service Officer (Banking Sector)
Location: Jurong or Changi depending on preferred location and proximity from residence
Work Timings: Rotational Shifts : Morning and Afternoon shifts...
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